Malaysia Service Team - Starway International

Starway provides a one-stop study abroad concierge service to fully support your needs. We operate through three core service centers: the Academic Services Center (CSAC), Overseas Services Center (CSSC), and Course Tutoring Center (CSTG), forming a comprehensive support system that covers every stage of your study abroad journey—from preparation before departure, support during your studies, to follow-up assistance after completion.

Responsible for collecting and submitting student application materials, establishing communication groups, and regularly updating application progress to ensure timely information delivery.

01 Document Collection

Responsible for collecting and organizing students’ application materials, ensuring all required documents are complete and meet application requirements.

02 System Submission

Upload students’ application materials to the university system for review and processing.

03 Student Service Group

Create dedicated service groups to facilitate communication and information exchange with students.

04 Progress Updates

Regularly update students’ application progress within the service groups, ensuring students receive the latest application status and important information promptly.

Through the above services, the Academic Service Center ensures students receive comprehensive support at every step of the application process, helping them complete their applications.

Focuses on overseas services, including visa assistance, accommodation arrangements, airport pickup, life guidance, and emergency support, ensuring smooth adaptation to the new environment

01 Visa & Entry

Assist with visa application guidance and entry procedures to ensure students can enter the country smoothly.

02 Accommodation Arrangements

Assist students in finding suitable accommodation options, including on-campus dormitories and off- campus rentals, ensuring their living conditions are comfortable and safe.

03 Airport Pick-up & Drop-off Service

Arrange airport pick-up and drop-off students services to transition smoothly into their new learning environment.

04 Life Support

Provide information and guidance on local living to help students adapt to their new environment.

05 Emergency Assistance

Provide solutions timely when help and students encounter unexpected problems or emergencies.

06 Appointment Services

Assist students in scheduling appointments such as check-ups, insurance and visa amendment necessary medical processing, procedures, ensuring their compliance during the study period.

Provides international students with academic counselling, tutoring, and progress tracking to help them successfully adapt to academic requirements.

01 Academic Consulting

Provide students with course and academic planning advice, assisting them in developing study plans.

02 Academic Progress Tracking

Monitor students’ academic progress, offering personalized academic advice and intervention measures to help them overcome learning obstacles.

03 Tutoring and Remedial Classes

Offer personalised tutoring services, including remedial courses and academic support, to help students overcome learning difficulties and improve academic performance.

04 Language Support

Provide language training and tutoring to help students enhance their academic English proficiency and adapt to course requirements.

The above services are designed to comprehensively support the academic and daily life needs of international students, ensuring they can successfully adapt to studying abroad and achieve excellent academic results.